McDonald's customer satisfaction has declined. McDonald's ACSI score dropped 2 points in the past year.
It is currently the worst-performing chain when it comes to providing clients with satisfactory service.
Fast-food burgers are always competing to be the best, but Five Guys has been receiving gradually more criticism from customers.
Complaints about the burger chain are based on its exorbitant costs relative to the product quality clients receive.
In late 2021, a viral video depicting a rat infestation at one of Popeyes' Washington, D.C. restaurants made waves.
Customers have complained about dry chicken tenders, dishwater-tasting gravy, and screws in their chicken sandwiches on the Popeyes subreddit.
Taco Bell fans on Reddit despised the Sandwich Taco, voting against it at a margin of around 2:1 in a 1,300-person vote.
This year's Crispy Chicken Wings received similarly mixed reviews, with fans once again criticizing the serving sizes.
Wendy's is now ranked among the bottom five fast-food restaurants in terms of customer satisfaction, with only 79% of drive-thru orders accurately filled.
Wendy's fans don't appear to be overjoyed with the chain's new Hot & Crispy fries, which debuted in September of last year.